Terms and conditions

Terms and conditions

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UAB „Sound Mystery“ Terms of Service (“Agreement”)

This Agreement was last modified on March 26th, 2015.

 

Please read these Terms of Service completely to make sure that our terms are acceptable to you. Soundmystery.com is owned and operated by UAB „Sound Mystery“. This Agreement documents the legally binding terms and conditions attached to the use of the Site at soundmystery.com.
By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service.

 

NOTE: These terms are just a formality in case of any inconvenience or uncertainties. Our goal is to spread joy and happiness and we are always willing to do our best to satisfy your needs. All of this formality might be avoided if shown a little love and respect to each other. We can always agree on any question and deal with any problems even if it is not mentioned in this terms and conditions. If you have any suggestions how to improve our website or our services please let us know.

Intellectual Property

The Site and all of its original content are the sole property of UAB „Sound Mystery“ and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws. This means that you are not allowed to use any content for your own needs without our permission.

 

Delivering goods

When sending your goods we are only partially responsible for the delivery and condition of goods when they arrive. We use a third party companies to ensure the deliveries are made, but once that package is collected from us, the responsibility lies with the courier. We promise you help if you will have troubles dealing with any kind of problems (regarding damaged goods). If courier will not take responsibility for damaged goods we promise to try to compensate your loss on our conditions and in a way that would be acceptable for both sides (Seller and Buyer).
We are not responsible for possible import or other taxes! Every country has it’s own policy and we don’t have a possibility to know the laws of every country in the world so this is buyers responsibility to familiarize with those laws.

We are also giving us a right for any kind of delay in sending your orders. We are often being busy with our own events which might cause a delay for up to a week. In such case we have the responsibility to inform\warn our client that a delay might be possible.

 

Delivery and Payment options

We are always looking for the best and cheapest option to send your goods, we are packing your goods as safely as possible so the packaging may be different depending on your order and where you live, this is why one courier and one shipping price calculator is out of the question.
When you place your order we are looking for the best solution for shipping and then we contact you with the offer.

We need to receive full payment or at least a confirmation of your payment before we will send your goods. Payments can be done in various ways by agreement but the most convenient one is to make a bank transfer. Payments have to be done after receiving an Invoice which would mean that your order is confirmed and it would also include the shipping cost. Invoice will be received after agreeing on shipping solutions.

We have a right to change our payment and delivery methods to increase quality of our services

 

Warranty and Returning policy

We give you 14 days to inform us if you like to return the goods that you bought from our website if you don’t like them or if they didn’t meet your requirements, the only term is that the goods that are being return have to be like new and contain all original parts. We will give your money back only after receiving our goods back and making sure that any damage wasn’t done.
We give you 30 days to change your goods to other at the same price range or higher (with your coverage)

If any of your goods is damaged when it arrives (not because of the couriers fault), or if a certain part will break after a short time of usage we are always going to change your goods to new or repair it if possible. Warranty covers any sort of damage except defects or any other damage caused by negligent or improper treatment of the goods, improper installation, the use of unsuitable accessories or changes made to the original parts by the customer or a third party. Signs of wear and tear from normal use are also excluded from the warranty.

Links to Other Websites

Our Site does contain a number of links to other websites and online resources that are not owned or controlled by UAB „Sound Mystery“.

UAB „Sound Mystery“ has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

 

Data and Privacy

In some stages of using our web site it might be needed to enter some of your personal data to ensure safety, accomplish payment or so we could send your order to the right place. We promise that we are not using this data for anything that could make harm to you or your surroundings and that this data will not get into anyone’s hands. Al of this is needed only to provide you the best service we can.

 

Governing Law

These Terms shall be governed and construed in accordance with the laws of Lithuania, without regard to its conflict of law provisions.

 

Changes to This Agreement

UAB „Sound Mystery“ reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the soundmystery.com site immediately.

 

Contact Us

If you have any questions about this Agreement, please feel free to contact us at info@soundmystery.com.